From production to training, we offer a complete ecosystem of services designed to support retailers and partners at every stage.
We produce e-liquids in Italy with a certified in-house supply chain, ensuring full control, TPD compliance, and constant analysis for every batch.
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We manage an extensive distribution network with advanced logistics, ensuring supply continuity and reliable deliveries for stores of all sizes.
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Through Puff Academy, we offer ongoing training programs on regulations, products, and professional store management for partners and affiliates.
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A specialized team supports retailers and partners with technical, logistics, and operational requests, ensuring fast responses and targeted solutions.
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We offer a proprietary retail program with operational support, dedicated training, and a structured business model for opening official Puff stores.
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We work with tobacco shops and specialized stores providing regulated products, commercial tools, and support for store growth.
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Production is managed internally by MD Tech Srl, a certified Italian laboratory ensuring a controlled supply chain, TPD compliance, and full traceability of every batch.
Every formula undergoes HPLC and GC/MS analysis, with checks performed by accredited bodies to ensure the highest level of safety and reliability for partners.
An extensive distribution network ensures continuous availability and fast deliveries to retailers, even in high-turnover areas.
The logistics system is structured to ensure operational efficiency, timely restocking, and constant support even for multi-location stores.
Through Puff Academy, we support partners with targeted training programs on regulations, retail management, and professional store operations.
Training programs include regular online and on-site sessions, adapted to different experience levels and types of business.
An in-house team responds quickly and personally to partners' technical, commercial, and operational requests, including after-sales support.
Support goes beyond problem solving: we accompany partners over time to optimize performance and store stability.
